{"id":4460,"date":"2019-06-19T10:06:06","date_gmt":"2019-06-19T10:06:06","guid":{"rendered":"http:\/\/stilvijewellery.com\/?page_id=4460"},"modified":"2021-07-17T11:46:12","modified_gmt":"2021-07-17T11:46:12","slug":"customer-after-sales-care","status":"publish","type":"page","link":"https:\/\/stilvijewellery.com\/index.php\/en\/customer-after-sales-care\/","title":{"rendered":"Aftersale support"},"content":{"rendered":"<div  class=\"tatsu-SJZZGh_FuX tatsu-section    tatsu-clearfix\" data-title=\"\"  data-headerscheme=\"background--dark\"><div class='tatsu-section-pad clearfix' data-padding='{\"d\":\"90px 0px 90px 0px\"}' data-padding-top='90px'><div class=\"tatsu-row-wrap  tatsu-wrap tatsu-row-one-col tatsu-row-has-one-cols tatsu-medium-gutter tatsu-reg-cols  tatsu-clearfix tatsu-BJgE3CYouQ\" ><div  class=\"tatsu-row \" ><div  class=\"tatsu-column  tatsu-column-no-bg tatsu-one-col tatsu-column-image-none tatsu-column-effect-none  tatsu-rJ4nCtj_X\"  data-parallax-speed=\"0\" style=\"\"><div class=\"tatsu-column-inner \" ><div class=\"tatsu-column-pad-wrap\"><div class=\"tatsu-column-pad\" ><div  class=\"special-heading-wrap style1 oshine-module  tatsu-SkbC0YiO7  \" ><div class=\"special-heading align-center\"><h3 class=\"special-h-tag\" >AFTER SALES & SUPPORT<\/h3><div class=\"sep-with-icon-wrap margin-bottom\"><span class=\"sep-with-icon\" ><\/span><i class=\"sep-icon font-icon oshine_diamond\"><\/i><span class=\"sep-with-icon\" ><\/span><\/div><\/div><style>.tatsu-SkbC0YiO7 .sep-icon.oshine_diamond{background: rgba(0,0,0,1);}.tatsu-SkbC0YiO7 .sep-with-icon{height: 1px;width: 20px;background: #efefef;}<\/style><\/div><\/div><\/div><div class = \"tatsu-column-bg-image-wrap\"><div class = \"tatsu-column-bg-image\" ><\/div><\/div><\/div><style>.tatsu-row > .tatsu-rJ4nCtj_X.tatsu-column{width: 100%;}.tatsu-rJ4nCtj_X.tatsu-column > .tatsu-column-inner > .tatsu-column-overlay{mix-blend-mode: none;}.tatsu-rJ4nCtj_X > .tatsu-column-inner > .tatsu-top-divider{z-index: 9999;}.tatsu-rJ4nCtj_X > .tatsu-column-inner > .tatsu-bottom-divider{z-index: 9999;}.tatsu-rJ4nCtj_X > .tatsu-column-inner > .tatsu-left-divider{z-index: 9999;}.tatsu-rJ4nCtj_X > .tatsu-column-inner > .tatsu-right-divider{z-index: 9999;}@media only screen and (max-width:1377px) {.tatsu-row > .tatsu-rJ4nCtj_X.tatsu-column{width: 100%;}}@media only screen and (min-width:768px) and (max-width: 1024px) {.tatsu-row > .tatsu-rJ4nCtj_X.tatsu-column{width: 100%;}}@media only screen and (max-width: 767px) {.tatsu-row > .tatsu-rJ4nCtj_X.tatsu-column{width: 100%;}}<\/style><\/div><\/div><\/div><div class=\"tatsu-row-wrap  tatsu-wrap tatsu-row-one-col tatsu-row-has-one-cols tatsu-medium-gutter tatsu-reg-cols  tatsu-clearfix tatsu-r1x-f2dFd7\" ><style>.tatsu-r1x-f2dFd7.tatsu-row-wrap > .tatsu-row{padding: 0px 250px 0px 250px;}@media only screen and (max-width: 767px) {.tatsu-r1x-f2dFd7.tatsu-row-wrap > .tatsu-row{padding: 0px 0px 0px 0px;}}<\/style><div  class=\"tatsu-row \" ><div  class=\"tatsu-column  tatsu-column-no-bg tatsu-one-col tatsu-column-image-none tatsu-column-effect-none  tatsu-rJ-Mn_YdX\"  data-parallax-speed=\"0\" style=\"\"><div class=\"tatsu-column-inner \" ><div class=\"tatsu-column-pad-wrap\"><div class=\"tatsu-column-pad\" ><div  class=\"tatsu-module tatsu-text-block-wrap tatsu-BkemaOKdm  \"><div class=\"tatsu-text-inner tatsu-align-center  clearfix\" ><style>.tatsu-BkemaOKdm.tatsu-text-block-wrap .tatsu-text-inner{width: 100%;text-align: left;}<\/style>\n<h5 style=\"text-align: center;\"><strong>GUARANTEE<\/strong><\/h5>\n<p style=\"text-align: center;\">Purchasing a STILVI piece of jewellery, a year guarantee for any damage at proper use* is<br \/>\nprovided. For valid guarantee cover, the damaged item should be accompanied with its&#8217; guarantee card, where the purchase date and jewellery description is clearly stated.<\/p>\n<p style=\"text-align: center;\">*<span class=\"_5yl5\">Certain STILVI jewellery pieces are in reality sensitive, due to their design requirements. So, they should be treated more like art objects, rather than everyday jewellery. This type of jewellery is excluded from the guarantee, if the wear, is caused by inappropriate use.<\/span><\/p>\n<p style=\"text-align: center;\"><em><span class=\"_5yl5\">For Further infomartion please contact us.<\/span><\/em><\/p>\n<\/div><\/div><div  class=\"tatsu-module tatsu-divider-wrap  tatsu-H1kycYv1S   \"  ><style>.tatsu-H1kycYv1S .tatsu-divider{width: 100%;background: #efefef;}.tatsu-H1kycYv1S.tatsu-divider-wrap{text-align: center;margin: 0px 0px 35px 0px;}<\/style><hr class=\"tatsu-divider\"\/><\/div><div  class=\"special-heading-wrap style1 oshine-module  tatsu-ByLZ6uYuQ  \" ><div class=\"special-heading align-center\"><div class=\"sep-with-icon-wrap margin-bottom\"><span class=\"sep-with-icon\" ><\/span><i class=\"sep-icon font-icon oshine_diamond\"><\/i><span class=\"sep-with-icon\" ><\/span><\/div><\/div><style>.tatsu-ByLZ6uYuQ .sep-icon.oshine_diamond{background: rgba(0,0,0,1);}.tatsu-ByLZ6uYuQ .sep-with-icon{height: 1px;width: 20px;background: #efefef;}<\/style><\/div><div  class=\"tatsu-module tatsu-divider-wrap  tatsu-r1Pz3FPkB   \"  ><style>.tatsu-r1Pz3FPkB .tatsu-divider{width: 100%;background: #efefef;}.tatsu-r1Pz3FPkB.tatsu-divider-wrap{text-align: center;margin: 0px 0px 35px 0px;}<\/style><hr class=\"tatsu-divider\"\/><\/div><div  class=\"tatsu-module tatsu-text-block-wrap tatsu-B1JIVn6br  \"><div class=\"tatsu-text-inner tatsu-align-center  clearfix\" ><style>.tatsu-B1JIVn6br.tatsu-text-block-wrap .tatsu-text-inner{width: 100%;text-align: left;}<\/style>\n<h5 style=\"text-align: center;\"><strong>CARE INSTRUCTIONS<br \/>\n<\/strong><\/h5>\n<p style=\"text-align: center;\">&#8220;STILVI&#8221; jewels due to multiple layers of precious metal electroplating (Palladium, 24K Gold, Black Rhodium), need no special care.<br \/>\nAvoid contact with chemicals (chlorine, cleaning agents, perfumes, sprays etc. )<br \/>\nIn contact with salty water, rinse thoroughly in tap water.<br \/>\nIn case of stain or dirt, clean with dish detergent rubbing gently with hand, soft cloth or soft brush.<br \/>\nStore seperately, in special cases.<\/p>\n<\/div><\/div><div  class=\"tatsu-empty-space  tatsu-S1KKiKvyB  \" ><style>.tatsu-S1KKiKvyB.tatsu-empty-space{height: 10px;}<\/style><\/div><div  class=\"special-heading-wrap style1 oshine-module  tatsu-ry3DJtKdQ  \" ><div class=\"special-heading align-center\"><div class=\"sep-with-icon-wrap margin-bottom\"><span class=\"sep-with-icon\" ><\/span><i class=\"sep-icon font-icon oshine_diamond\"><\/i><span class=\"sep-with-icon\" ><\/span><\/div><\/div><style>.tatsu-ry3DJtKdQ .sep-icon.oshine_diamond{background: rgba(0,0,0,1);}.tatsu-ry3DJtKdQ .sep-with-icon{height: 1px;width: 20px;background: #efefef;}<\/style><\/div><div  class=\"tatsu-empty-space  tatsu-r11YoFwJr  \" ><style>.tatsu-r11YoFwJr.tatsu-empty-space{height: 30px;}<\/style><\/div><div  class=\"tatsu-module tatsu-normal-button tatsu-button-wrap align-block block-center  tatsu-ryYT1iq_7 button-scale  \"><a class=\"tatsu-shortcode largebtn tatsu-button left-icon    bg-animation-none  \" href=\" http:\/\/stilvijewellery.com\/index.php\/epikoinonia\/\" style= \"\"  aria-label=\"\u0395\u03a0\u0399\u039a\u039f\u0399\u039d\u03a9\u039d\u0397\u03a3\u03a4\u0395 \u039c\u0391\u0396\u0399 \u039c\u0391\u03a3\" data-gdpr-atts={} target=\"_blank\">\u0395\u03a0\u0399\u039a\u039f\u0399\u039d\u03a9\u039d\u0397\u03a3\u03a4\u0395 \u039c\u0391\u0396\u0399 \u039c\u0391\u03a3<\/a><style>.tatsu-ryYT1iq_7 .tatsu-button{background-color: #ffffff;color: #222222 ;border-width: 2px;border-color: rgba(0,0,0,1); }.tatsu-ryYT1iq_7 .tatsu-button:hover{background-color: rgba(0,0,0,1);color: #ffffff ;border-color: rgba(0,0,0,1); }<\/style><\/div><\/div><\/div><div class = \"tatsu-column-bg-image-wrap\"><div class = \"tatsu-column-bg-image\" ><\/div><\/div><\/div><style>.tatsu-row > .tatsu-rJ-Mn_YdX.tatsu-column{width: 100%;}.tatsu-rJ-Mn_YdX.tatsu-column > .tatsu-column-inner > .tatsu-column-overlay{mix-blend-mode: none;}.tatsu-rJ-Mn_YdX > .tatsu-column-inner > .tatsu-top-divider{z-index: 9999;}.tatsu-rJ-Mn_YdX > .tatsu-column-inner > .tatsu-bottom-divider{z-index: 9999;}.tatsu-rJ-Mn_YdX > .tatsu-column-inner > .tatsu-left-divider{z-index: 9999;}.tatsu-rJ-Mn_YdX > .tatsu-column-inner > .tatsu-right-divider{z-index: 9999;}@media only screen and (max-width:1377px) {.tatsu-row > .tatsu-rJ-Mn_YdX.tatsu-column{width: 100%;}}@media only screen and (min-width:768px) and (max-width: 1024px) {.tatsu-row > .tatsu-rJ-Mn_YdX.tatsu-column{width: 100%;}}@media only screen and (max-width: 767px) {.tatsu-row > .tatsu-rJ-Mn_YdX.tatsu-column{width: 100%;}}<\/style><\/div><\/div><\/div><\/div><div class=\"tatsu-section-background-wrap\"><div class = \"tatsu-section-background\" ><\/div><\/div><style>.tatsu-SJZZGh_FuX .tatsu-section-pad{padding: 90px 0px 90px 0px;}.tatsu-SJZZGh_FuX > .tatsu-bottom-divider{z-index: 9999;}.tatsu-SJZZGh_FuX > .tatsu-top-divider{z-index: 9999;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"<p><a href=\"https:\/\/stilvijewellery.com\/index.php\/en\/customer-after-sales-care\/\" class=\"more-link style1-button\">Read More<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stilvijewellery.com\/index.php\/wp-json\/wp\/v2\/pages\/4460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stilvijewellery.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stilvijewellery.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stilvijewellery.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stilvijewellery.com\/index.php\/wp-json\/wp\/v2\/comments?post=4460"}],"version-history":[{"count":20,"href":"https:\/\/stilvijewellery.com\/index.php\/wp-json\/wp\/v2\/pages\/4460\/revisions"}],"predecessor-version":[{"id":6220,"href":"https:\/\/stilvijewellery.com\/index.php\/wp-json\/wp\/v2\/pages\/4460\/revisions\/6220"}],"wp:attachment":[{"href":"https:\/\/stilvijewellery.com\/index.php\/wp-json\/wp\/v2\/media?parent=4460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}